Powering innovation together
Experts in secure networks
// Our Services
Springboard Services deliver global operations and white labelled managed services through our group companies — with local customer teams and all supported by our Global Operations Center.
As a Cisco-only partner, our direction is crystal clear: We’re on our way to becoming Europe’s
preferred Cisco Managed Service Provider. In 2025, the organization was awarded as Cisco Services Partner of the Year.
Our Business Model
Our Managed Services business model gives you the freedom to focus on your core business while we handle everything—from proactive monitoring and preventive security measures to threat response and incident support.
Our platform is designed as a white-label product that can be fully customized and renamed to match each local brand. The name may change — but the functionality, quality, and core capabilities remain the same.
Our service levels are available in three business models, each offering a different balance of responsibility and complexity. As you move up through the levels, both the scope of responsibility and the level of complexity increase:
Support Services
Access to the Service Desk
Guaranteed response SLA
Incident support and technical troubleshooting
Escalation management
Assisted Service / Service Operation
Co-managed support model
Springboard Services provides operational expertise and tooling
Customer retains strategic control.
Suited for environments requiring collaboration with internal IT
Managed Services / Service Continuity
Fully managed operation
We takes end-to-end responsibility
We ensure SLA compliance
Proactiv monitoring
We deliver regular reports
Cisco Managed Services Partner of the Year 2025
“An award given to partners that demonstrate exceptional commitment and capability in delivering managed services built on Cisco technology.
With a strong focus on Security, Networking, and Collaboration, supported by 24/7 multilingual operations from their Network and Security Operations Centers (NOC and SOC), Avit/Springboard Services continues to drive innovation and deliver customer success across industries including healthcare, government, education, and professional services.
We are proud to recognize Avit/Springboard Services not only for their technical excellence, but also for our strong marketing collaboration and joint initiatives with Cisco – strengthening our shared success and partnership in the market.”
Dennis Veltman, Director Partnerships Benelux & Partner Lead EMEA North at Cisco
Flexible Managed Services for Secure and Reliable IT Operations
Built on a unified, scalable global service platform, we deliver a consistent, efficient, and future-ready Managed Services setup—locally rooted, globally capable. Springboard Services is not a brand, but a promise: quality, consistency, and scalability across the entire network.
As a Managed Service Provider (MSP), we operate solutions 24/7. By day, customers work with our local expert teams; after hours, our international support takes over – always with the same standards and commitment. We provide scalable IT services in networking, security, and collaboration, with a focus on stability, security, and efficiency for all.
Our Managed Services catalog covers three key areas: Managed Security, Managed Network, and Managed Collaboration. Every service is powered by Cisco technology and backed by Cisco-certified expertise — ensuring reliability, security and performance.
“Our solutions are exclusively delivered via local partners under a white-label model, ensuring that customers receive expert, localized support while benefiting from Springboard’s global expertise and 24/7 operational excellence.”
Holger Brøns, Managing Director for Springboard Services
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